Community Forum

Landline phone

New Poster

Landline phone

My landline phones do not work at my new address.  They said I have to connect the phone through a modem?  But previously the people that lived here had Comcast and just plugged their home phones in through the phone jacks and had no problems.  Do they no longer offer landlines that plug into phone jacks?


Diamond Problem Solver

Re: Landline phone

That would depend on if the previous people there had all the jacks active or not. And also if you have the proper equipment and that it’s hooked up correctly. Can you give more details on what you have done so far?

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!