Landline answering service still running after cancellation

[Rocky08]

Landline is no longer active but when the number is called the message service is still accepting and recording messages. I don't know how to scrub that service now that I don't have a landline to do it manually. Thanks for any help you can offer.

[ComcastJosephB]

Hello, how's it going at @Rocky08. I will be more than happy to take a closer look at the account and see why the phone is still working. Are you able to send us a private message with your name, service address, and account number? If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom is a good reference to use. https://comca.st/2Yl2vBw