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Landline answering service still running after cancellation

Rocky08
Regular Visitor

Landline answering service still running after cancellation

Landline is no longer active but when the number is called the message service is still accepting and recording messages. I don't know how to scrub that service now that I don't have a landline to do it manually. Thanks for any help you can offer.

ComcastJosephB
Official Employee

Re: Landline answering service still running after cancellation

Hello, how's it going at @Rocky08. I will be more than happy to take a closer look at the account and see why the phone is still working. Are you able to send us a private message with your name, service address, and account number? If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom is a good reference to use. https://comca.st/2Yl2vBw


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