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Home voice call log disappeared

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Home voice call log disappeared

I can no longer acess the xfinity home voice call log.I used to be able to do so. When I click on it, I get a box that appears and says "Xfinity Connect Voice. Learn more about Xfinity Coonect Voice, etc. " I called customer service yesterday. The agent chatted with an upper tier person, who told her he would have to contact "national" and get back to me the same day. I heard from no one, and still can't access my calls.