Rob_555's profile

Frequent Visitor

 • 

15 Messages

Thursday, May 14th, 2020 6:00 AM

Closed

Do I need any other device than my Arris SB6141 Modem to use Xfinity voice home phone

I just upgraded my service from internet only to internet, tv, and voice and ordered the self instrall kit. 

I noticed that trhe install kit does not include any hardware for voice yet my Arris SB6141 Cable Modem I use for internet does not have voice capability.  What equipment do I need to activate home phone.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Gold Problem Solver

 • 

25.9K Messages

5 years ago

It’s going to depend if you’re going to change to a rental or buy a new personal modem that has phone service capability

Frequent Visitor

 • 

15 Messages

5 years ago

Thanks for your reply.  I did discover that my present cable modem is not voice capable.  I have found a Xfinity compliant replacement.  Thanks for pointing me in the right direction.

forum icon

New to the Community?

Start Here