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Rob_555
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15 Messages

Thursday, May 14th, 2020 6:00 AM

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Do I need any other device than my Arris SB6141 Modem to use Xfinity voice home phone

I just upgraded my service from internet only to internet, tv, and voice and ordered the self instrall kit. 

I noticed that trhe install kit does not include any hardware for voice yet my Arris SB6141 Cable Modem I use for internet does not have voice capability.  What equipment do I need to activate home phone.

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5 years ago

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CCAndrew

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5 years ago

It’s going to depend if you’re going to change to a rental or buy a new personal modem that has phone service capability

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Rob_555

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15 Messages

5 years ago

Thanks for your reply.  I did discover that my present cable modem is not voice capable.  I have found a Xfinity compliant replacement.  Thanks for pointing me in the right direction.

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