Frequent Visitor
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9 Messages
Delay in caller hearing me.
When someone calls, there is a several second delay before the person calling can hear me. Do you have a solution to this proplem? This is a recent problem. I have Xfinity Tripple Play.
Frequent Visitor
•
9 Messages
When someone calls, there is a several second delay before the person calling can hear me. Do you have a solution to this proplem? This is a recent problem. I have Xfinity Tripple Play.
XfinityMichaelC
Administrator
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4.4K Messages
6 years ago
Hello, Shabacca1. Thanks for reaching out to us on the forums. I apologize to hear there is a delay in your calls. I would like to take a further look into this and see what we can do to clear up the problem. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
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Kaytu
Contributor
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49 Messages
6 years ago
I have the same problem. It's been going on for a long time and over the course of three different modems. How can I get this fixed without calling a rep who will waste my time and have me reboot / refresh the modem multiple times?
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XfinityMichaelC
Administrator
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4.4K Messages
6 years ago
Hello, Kaytu. Thanks for reaching out to us on for forums. I apologize to hear you are running into the same issue. That's certainly frustrating when hearing the delay. I would like to look into this for you. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.
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XfinityMichaelC
Administrator
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4.4K Messages
6 years ago
Hello, Shabacca1. I have not heard back from you. If you still need assistance, please feel free to start a new thread.
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XfinityMichaelC
Administrator
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4.4K Messages
6 years ago
Hello, Kaytu. I have not heard back from you. If you still need assistance, please feel free to start a new thread.
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