Shabacca1's profile

Frequent Visitor

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9 Messages

Sunday, March 31st, 2019 8:00 AM

Closed

Delay in caller hearing me.

When someone calls, there is a several second delay before the person calling can hear me. Do you have a solution to this proplem? This is a  recent problem.  I have Xfinity Tripple Play.

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Administrator

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4.4K Messages

6 years ago

Hello, Shabacca1. Thanks for reaching out to us on the forums. I apologize to hear there is a delay in your calls. I would like to take a further look into this and see what we can do to clear up the problem. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

Contributor

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49 Messages

6 years ago

I have the same problem.  It's been going on for a long time and over the course of three different modems.  How can I get this fixed without calling a rep who will waste my time and have me reboot / refresh the modem multiple times?

Administrator

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4.4K Messages

6 years ago

Hello, Kaytu. Thanks for reaching out to us on for forums. I apologize to hear you are running into the same issue. That's certainly frustrating when hearing the delay. I would like to look into this for you. Can you please send me a PM with your first and last name so I may further assist you?

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

Administrator

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4.4K Messages

6 years ago

Hello, Shabacca1. I have not heard back from you. If you still need assistance, please feel free to start a new thread.

Administrator

 • 

4.4K Messages

6 years ago

Hello, Kaytu. I have not heard back from you. If you still need assistance, please feel free to start a new thread.

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