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All incoming calls being rejected

Contributor

All incoming calls being rejected

Hello

 

Got a text from a friend on my cell phone last night that he tried calling my home phone and it rejected him. I didn't have him blocked so I tried calling on my own cell phone - Same thing "call rejected" message after 1 ring. Had another friend call - Same thing. Got into a chat with support who reset modem, had me check a couple things including completely turning off call screening and then he tried calling me. Same thing - Call rejected.

 

He's now escalated the issue but I'm wondering if this has happened to anyone else. I rarely use my landline any more but if I'm paying for it, I'd kinda like it to work.

 

And yes, I can call out no problem - just all incoming calls are getting rejected.

 

It was working fine as recently as this past Friday as I was left a voicemail then

 

Thanks

New Poster

Re: All incoming calls being rejected

Same thing is happening to my landline. Must be a Comcast issue.
New Poster

Re: All incoming calls being rejected

Well, after a lot of searching around on my comcast account, I found that some scammer got into my account and put a call forwarding number in, so all our home calls were going to some unknown number. I deleted the number on my call forwards, and then blocked the number., and of course changed the password on my account.
Frequent Visitor

Re: All incoming calls being rejected

I have the same problem and my call forwarding is off.  Maybe Comcast can sell this feature to avoid Robocalls.

Anyway I can't get through to Comcast service....long wait times and then on hold for >60 minutes. Time to look for other provider.

Contributor

Re: All incoming calls being rejected

Comcast changed some setting when I opened the case. Level 2 left me a message but didn't tell me what it was.

 

Everything working now