Community Forum
Hello @tinagallo379
Many thanks for taking the time to post to the XM Forum! I'm more than happy to look into the problem for you.
When you get a chance, click on my name ComcastChrisL, which will take you to my profile page, and from there you should see a blue 'send a message' button.
In your private reply, required for account access and authentication, please include first and last name, the complete service address, mobile number, and the last 4 digits of the pay method on file. Thanks again!
Chris
I am an Official Comcast Employee.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
