Voice2go text messages issues

[Bcrown]

I am trying to get my home phone to accept text messages and display them in the voice2go app.

I have voice2go set up with the proper number. I recieve call notification via the app.

However, text messages are a problem.

If I send a text message to the number, it shows up on my account if I log in via the web interface. But the messages do not show up in my voice2go app. Same result if trying to send a text fom the number, it works from the web interface but not from my voice2go app.

Thanks for any suggestions.

[scottttt]

In 4 years mine has worked two months. You might want to just let go of the issue. I find resolution to be n/a

[scottttt]

If I send text to my home number ...... Nothing happens as usual...... But I can send text from my home number. And they show up ....

[Comcast_Support]

Thanks for posting! It sounds like we need to address the voice2go provisioning for the app. We'd be happy to help! Please send me a private message with your full name for help. Just click this handle, Comast_support, and then click send a private message so we can assist.

Ken

[Comcast_Support]

Hello, we haven't heard from you and have to close this thread at this time.  If you need assistance going forward please reach back out and create another post.

Thank you