About 4years of trying to get my texting to turn back on. About 3 months ago it was back on for a month. Every home phone that Xfinity Comcast uses, has incoming/ outgoing texting on the app and .com site .
I only have out going. Fix
Please contact Comcast Support at 1-800-266-2278 or 1-800-934-6489 to begin the trobleshooting process.