Community Forum

Set Up Voice Mail

Highlighted
New Poster

Set Up Voice Mail

I was not aware that my voice mail was not working anymore until somebody was not able to leave me a message. I'm supposed to *99 to restart the set up but I'm getting the message "The mail box number you are trying to reach is not in service." How do I fix this problem?

 

I'll apreciate your feedback.

 

Luis Molina

Highlighted
Problem Solver

Re: Set Up Voice Mail


@luimol wrote:

I was not aware that my voice mail was not working anymore until somebody was not able to leave me a message. I'm supposed to *99 to restart the set up but I'm getting the message "The mail box number you are trying to reach is not in service." How do I fix this problem?

 

I'll apreciate your feedback.

 

Luis Molina


      Hope this helps---> https://www.xfinity.com/support/articles/setting-up-voicemail

Highlighted
New Poster

Re: Set Up Voice Mail

Mine stopped working also. After 3 hours of farting around with Xfinity I waas told that they could "activate" it for me for $9.99 month. It was wrking fine until end of May. I understood vm was included.