Set Up Voice Mail

[luimol]

I was not aware that my voice mail was not working anymore until somebody was not able to leave me a message. I'm supposed to *99 to restart the set up but I'm getting the message "The mail box number you are trying to reach is not in service." How do I fix this problem?

I'll apreciate your feedback.

Luis Molina

[MikeB39A]

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@luimol wrote:

I was not aware that my voice mail was not working anymore until somebody was not able to leave me a message. I'm supposed to *99 to restart the set up but I'm getting the message "The mail box number you are trying to reach is not in service." How do I fix this problem?

I'll apreciate your feedback.

Luis Molina

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      Hope this helps---> https://www.xfinity.com/support/articles/setting-up-voicemail

[gj4117]

Mine stopped working also. After 3 hours of farting around with Xfinity I waas told that they could "activate" it for me for $9.99 month. It was wrking fine until end of May. I understood vm was included.