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Phone will not accept collect calls?

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Phone will not accept collect calls?

Can we not accept collect phone calls with xfinity land line services??????
Official Employee

Re: Phone will not accept collect calls?

Smcaudle -


In most areas, Collect Calls are blocked by default with Xfinity Voice to avoid any unexpected charges.


If you do want to the ability to recieve Collect Calls, please contact us or Private Message me and we can have that block removed.


Note that if you are attempting to receive a Collect Call from a correctional facility, you'll need to contact that facility for more information first.

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