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Smcaudle -
In most areas, Collect Calls are blocked by default with Xfinity Voice to avoid any unexpected charges.
If you do want to the ability to recieve Collect Calls, please contact us or Private Message me and we can have that block removed.
Note that if you are attempting to receive a Collect Call from a correctional facility, you'll need to contact that facility for more information first.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
