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Phone lines on going not working
For over 6 to 8 months my second phone line has not been working. I have called numerous times and been told erroneous information with no help or technician. I have tried to solve this myself unsuccessfull and partially only.
Just a bout two weeks ago my primary phone line went out as well. We called and had a technician scheduled. When the technician came out we were told he could not fix the problem and he left. He did not schedule amother repair service.
We have one 1 phone line working. We paid for two. We need both to work. We had to hook the phone line ourselves directly into the modem changing what the original tech had set up in order to have a phone for safety since no on ehas come to fix it. Out second line continues to be on the bill however, it has not worked in almost 8 months.
user_690e24
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1 Message
4 years ago
I feel your pain. I have a second line, a fax line that has now not been working for one week, which means a loss of referrals to my practice. I reported this on 5/25, a technician came out on 5/26, and found that number was "missing" although the line remains on my account. I have spent endless hours on the phone, each time with someone new trying to resolve this before the beginning of a new work week. All to no end. Now, in addition to having no functioning phone and fax line, I iwll have to start a complaint about the bill. I will also spend this week looking for other options to rid myself of xfinity.
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Jslogan
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1 Message
4 years ago
How do I connect to my phone line using iPhone
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