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Permanently Remove Call Waiting

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Permanently Remove Call Waiting

I have two voice lines. How can I get call waiting permanently disabled on both?

Official Employee

Re: Permanently Remove Call Waiting


@atbodamer wrote:

I have two voice lines. How can I get call waiting permanently disabled on both?


Hello, atbodamer! Welcome to the Xfinity Forums. 

 

Permanently disabling call waiting is not an available feature for residential customers at this time. 

You can, however, temporarily disable call waiting. Please use the following guide to help you through that process: https://www.xfinity.com/support/articles/call-waiting


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New Poster

Re: Permanently Remove Call Waiting

Well, that's simply not the case. I spoke with a second level tech support rep who was able to permantly disable call waiting. Problem solved.