We recently upgraded the modem everything works but we have no dial tone. No calls in or out. Tried contacting with no success. They gave me the automated line.
@LishaM01 wrote: We recently upgraded the modem everything works but we have no dial tone. No calls in or out. Tried contacting with no success. They gave me the automated line.
It isn't realistic to expect Forum members to troubleshoot a wiring issue in your home. Comcast can't do it remotely either. You need someone on site with appropriate test equipment. Sorry to disappoint!
