Community Forum

No dial tone

LishaM01
New Poster

No dial tone

We recently upgraded the modem everything works but we have no dial tone. No calls in or out. Tried contacting with no success. They gave me the automated line.
MikeB39A
Problem Solver

Re: No dial tone


@LishaM01 wrote:
We recently upgraded the modem everything works but we have no dial tone. No calls in or out. Tried contacting with no success. They gave me the automated line.

It isn't realistic to expect Forum members to troubleshoot a wiring issue in your home. Comcast can't do it remotely either. You need someone on site with appropriate test equipment. Sorry to disappoint!