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No dial tone

New Poster

No dial tone

I rcv'd a call at 9:30am since then I have no dial tone. i disconnected my modem for 60 sec, but to no avail also if someone calls when I answer nothing.

Valued Contributor

Re: No dial tone

try trouble shooting using this procedure:

 

https://customer.xfinity.com/help-and-support/phone/troubleshooting-no-dial-tone/

 

If not isolated, call Comcast tech support

(1-800-266-2278) or 1-800-XFINITY (1-800-934-6489)