New Poster
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7 Messages
NOMOROBO
Clarification please!
I have the Triple Play w/internet, cable & phone. Included in this is NOMOROBO. Comcast allows you to block a whopping 25 numbers. I get 3 to 4 a day.
The last seven calls, when the numbers are searched, all have the first hit as a NOMOROBO warning post about it being a scam call.
If NOMOROBO knows the caller is a scammer, why isn't it blocked automatically? I have no ability to block unless I unblock a prior blocked number!
I have the Triple Play w/internet, cable & phone. Included in this is NOMOROBO. Comcast allows you to block a whopping 25 numbers. I get 3 to 4 a day.
The last seven calls, when the numbers are searched, all have the first hit as a NOMOROBO warning post about it being a scam call.
If NOMOROBO knows the caller is a scammer, why isn't it blocked automatically? I have no ability to block unless I unblock a prior blocked number!
Accepted Solution
jmr1959
Contributor
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127 Messages
4 years ago
Nomorobo is not activated automatically, you have to sign up for it.
Go here to do so:
https://www.nomorobo.com/signup
Select Comcast Xfinity as your landline carrier.
Also, you can read this for more info, but I think some of the instructions are out of date, at least they were for me when I signed up a couple of years ago (especially step 5):
https://www.xfinity.com/support/articles/nomorobo
Good luck!
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BMAC1206
New Poster
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7 Messages
4 years ago
Already signed up! Many calls already blocked. It is just interesting to me that those that are not blocked, when the number is searched, the first hit that comes up is NOMOROBO stating that this is a ROBOCALL. If they know, shouldn't the block be automatic?
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