Community Forum

How can I turn off voicemail?

Highlighted
New Poster

How can I turn off voicemail?

I am trying to assist my 93 year old mother who does not want the Xfinity voice mail since she has an answering machine and cannot grasp how to use the Xfinity voice mail. She is missing calls from her doctors. Thanks.

Highlighted
Diamond Problem Solver

Re: How can I turn off voicemail?

Call in and have the voice mail rate codes removed, it will take about 72 hours from that point to be disabled

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
Highlighted
New Poster

Re: How can I turn off voicemail?

I've called and been put into a loop of insanity, 9+ minutes and no representative ever got on.  Snowbird leaving soon, last year came back to 50+ junk calls with the phone unplugged.  How do I turn this off?