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Caller ID not working
Since Comcast eliminated text messaging the caller ID on our phones has stoped working. ( shows out of area private caller on all incoming calls ) Has anyone else had this problem?
New Poster
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1 Message
Since Comcast eliminated text messaging the caller ID on our phones has stoped working. ( shows out of area private caller on all incoming calls ) Has anyone else had this problem?
NYC_HDL
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4 Messages
5 years ago
Same here... I'm not referring to Mobile, it is the Xfinity Voice service for home landlines.
Without the Caller ID, my Anti-SPAM filters cannot function.
@Comcast -- when will this be fixed?
@XfinityX1-- ditto
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dderosa123
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5 years ago
I'm having the same issue. Incoming calls show up as Out of Area Private Caller in Caller ID and when I answer it goes directly to Voice Mail
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jem5548
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1 Message
5 years ago
Having same issues the called ID on landline always shows PRIVATE CALLER/ OUT OF AREA
and Called ID on TV also dones not work
I have called comcast several times I even havea service ticket number and no answers !
The test they send shows there number on my TV when they do it however no other calls ...
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BDSystemguy
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3 Messages
5 years ago
Same here. I got a new gateway/modem. Internet was easy to convert. Very satisfied with the increase in bandwidth. Then it came to re-establishing my landline. Initially it took 2 calls and 12 hours to restore phone service. Another 2 calls and 3 days to restore voicemail. Every time, I also mentioned that caller ID no longer worked. It worked fine with the old equipment, but not the new. I used phone app, which is a joke, considering sometimes the support person just goes away, other times they promise a call back from level 2 that never comes. Then I visited a store. The person that waited on me said that all I had to do was to take one of my landline phones, dial *08, and everything would work, he said, and I quote, "I guarantee it". Nope, didn't work. Dialed *08. DIdn't work. Reset the gateway, then dialed *08. Nope. I have to say in this day and age of so many junk calls, I really miss not being able to screen them. Clearly xfinity doesn't care much about people's landlines.
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