Community Forum

Called I'D does not show up on TV

Regular Visitor

Called I'D does not show up on TV

Called I'D had stopped working on the TV. We have had it for years.

Valued Contributor

Re: Called I'D does not show up on TV

If your cable box is set to display caller ID the first thing I'd do is power cycle the cable box and also power cycle the modem.  If that does not help call comcast support at 

: 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489)

Regular Visitor

Re: Called I'D does not show up on TV

Someone at Comcast turned it off. Support turned it back on.