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Call forwarding

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Call forwarding

Call forwarding is not working for me while I am away from home. I have had several technicians working on solving the problem, but to no avail.
Official Employee

Re: Call forwarding

Hi @Rwolc1149

Thanks for posting to the Xfinity Forums. Sorry for the experience you're having. I can understand why this would be an inconvenience. Especially if you're waiting for important calls. I'd like to start troubleshooting so we can get this resolved asap. Please send a private message including the full name as it appears on the account and your full name if different?


To send a Private Message, please click "Comcast_Support” and click “send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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