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Hi @Rwolc1149,
Thanks for posting to the Xfinity Forums. Sorry for the experience you're having. I can understand why this would be an inconvenience. Especially if you're waiting for important calls. I'd like to start troubleshooting so we can get this resolved asap. Please send a private message including the full name as it appears on the account and your full name if different?
To send a Private Message, please click "Comcast_Support” and click “send a message".
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
