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Advanced call forwarding is greyed out

pfcjt1
New Poster

Advanced call forwarding is greyed out

Try to complete the setup of Nomorobo, yet the advanced call forwarding feature is greyed out.

 

Please fix that.  My plan has unlimed phone service shouldn't that be a feature?  I'm being charged over 200 for this plan, it should work.

 

I wish I could add a screenshot

Call Forwarding

Advanced Call Forwarding

You can have up to 4 different phone numbers including your Xfinity Voice number ring when you get a call.

The part below is greyed out...   Cant enter anything.   

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pfcjt1
New Poster

Re: Advanced call forwarding is greyed out

For anyone who reads this.  I was only able to get this corrected via a customer servcice call.  To get to the right person only took about a couple hours.   So thats what you are in for.

 

BUt once I actually got a person who understood what I was saying they were able to update thing from thier end in about 10 minutes.