Advanced call forwarding is greyed out

[pfcjt1]

Try to complete the setup of Nomorobo, yet the advanced call forwarding feature is greyed out.

Please fix that.  My plan has unlimed phone service shouldn't that be a feature?  I'm being charged over 200 for this plan, it should work.

I wish I could add a screenshot

Call Forwarding

Advanced Call Forwarding

You can have up to 4 different phone numbers including your Xfinity Voice number ring when you get a call.

The part below is greyed out...   Cant enter anything.   

Status Number Type Rings Remove

Add

[pfcjt1]

For anyone who reads this.  I was only able to get this corrected via a customer servcice call.  To get to the right person only took about a couple hours.   So thats what you are in for.

BUt once I actually got a person who understood what I was saying they were able to update thing from thier end in about 10 minutes.