I have Advanced Call Forwarding set so that my home phone simultaneously rings on my mobile phone, and it also rings Nomorobo and Hiya. All four numbers are set to ring 9 times before going to voicemail. Sometimes both our home & mobile phones will ring, but neither will ring most of the time, despite the fact that caller id is telling me someone is calling us.
When we get a call, some callers have told me it goes straight to Voicemail. This happens the most. Other times, callers have told me they receive a recording that says we aren't taking calls (???). I do not have Anonymous Calls being ignored.
I've tried signing out of Xfinity Connect, and re-signing in. I've tried turning numbers listed in Advanced Forwarding off and then back on again. I've also tried re-setting my mobile phone.
Does anyone else have this problem? Is there something else I should be doing?