Community Forum

xfinity email reloads frequently

Highlighted
New Poster

xfinity email reloads frequently

My xfinity email reloads frequently.  For example, when attempting to compose an email, after typing 2-3 characters, the system reloads, again and again, and in each case forces me to restart the email. Xfinity customer service seems unable or unwilling to offer real help with this issue.  Any recommendations as to how to deal with this would be appreciated.

Highlighted
Expert

Re: xfinity email reloads frequently


Try clearing out your browser's cache/browsing history. When you have done that, close out the browser and re-start it in a fresh session. If that doesn't do it, then try using a different browser.



I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Highlighted
Regular Visitor

Re: xfinity email reloads frequently

SAME PROBLEM EXACTLY