xfinity connect email font defaults

[6463531aA]

When I create a new email, the default font is 11 point Verdana.  I want Times New Roman 14.  How do I change this default without always having to manually doing so prior to creating my email?

[rightfooted]

Click the gear icon in the upper right and choose Email Settings. Then click Compose on the right.

[6463531aA]

Didn't work.  It was already Times New Roman 14 point.

When I "compose" a new email, the top line is always 11 point Verdana.  If I click enter to go down a line, then it's back to Times New Roman 14.  Why would the top line of a new email default to Verdana when in the settings section, as you suggest, it's already listed as Times New Roman 14 as the supposed default?  Thoughts?  Thanks.