unable to unsubscribe using link in email..

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@xtratallt wrote:

When I click on the unsubscribe link in unwanted emails nothing happens. Also, when I recweive emails with a link to respond, again nothing happens when I click on them. Whagt is going on? How do I fix this?

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Those are spam emails if you don't want them.  What is happening is when you click on a link to unsubscribe you're telling the sender that your email is live, which might set you up for more spam.  The best thing to do is mark them as spam.

I totally get the spam thing. However, most of the ones I want to unsubscribe from are legitimate emails.. not spam per say. The other issue is I can't respond to emails that have links within the email. Example, my credit card company sent me a notice of a charge and asked if it is legitimate. There are to 'buttons' for a response; yes, this is ok  and No, this is not my charge.  When I hit one to reply nothing happens. 

No email will allow me to click on a link and have it work.  Any suggestions?

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@xtratallt wrote:

I totally get the spam thing. However, most of the ones I want to unsubscribe from are legitimate emails.. not spam per say. The other issue is I can't respond to emails that have links within the email. Example, my credit card company sent me a notice of a charge and asked if it is legitimate. There are to 'buttons' for a response; yes, this is ok  and No, this is not my charge.  When I hit one to reply nothing happens. 

 

No email will allow me to click on a link and have it work.  Any suggestions?

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My guess is you're using either Edge or Chrome, neither of which "plays" well with Xfinity webmail.  Try right clicking on the links or try using Firefox.