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This should sort it out for you----------------
https://www.xfinity.com/support/articles/about-easychange
It says it should work account-to-account in comcast.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
@Mtzredhead wrote:
I was hoping to keep my old email address. Will this let me do it?
Both accounts are comcast emails
Yes, you can keep the old email address. Using the service at the link I posted doesn't close the other account. This explains the Comcast policy even if you were to cancel service -------------------
https://customer.xfinity.com/help-and-support/internet/using-email-only
See also---------------
https://www.xfinity.com/support/articles/email-activity
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
