@Mtzredhead wrote: I was hoping to keep my old email address. Will this let me do it? Both accounts are comcast emails
Yes, you can keep the old email address. Using the service at the link I posted doesn't close the other account. This explains the Comcast policy even if you were to cancel service -------------------
Latoque
Expert
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29.7K Messages
5 years ago
This should sort it out for you----------------
https://www.xfinity.com/support/articles/about-easychange
It says it should work account-to-account in comcast.
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Mtzredhead
New Poster
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2 Messages
5 years ago
Both accounts are comcast emails
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Latoque
Expert
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29.7K Messages
5 years ago
Yes, you can keep the old email address. Using the service at the link I posted doesn't close the other account. This explains the Comcast policy even if you were to cancel service -------------------
https://customer.xfinity.com/help-and-support/internet/using-email-only
See also---------------
https://www.xfinity.com/support/articles/email-activity
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