Mtzredhead's profile

New Poster

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2 Messages

Monday, July 27th, 2020 1:00 PM

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transfer email

I need to transfer my email from a secondary account on my moms to a main account for the new account I set up. Anyone know how to do this?

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Expert

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29.7K Messages

5 years ago

This should  sort it out for you----------------

 

https://www.xfinity.com/support/articles/about-easychange

 

It says it should work account-to-account in comcast.

New Poster

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2 Messages

5 years ago

I was hoping to keep my old email address. Will this let me do it?
Both accounts are comcast emails

Expert

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29.7K Messages

5 years ago


@Mtzredhead wrote:
I was hoping to keep my old email address. Will this let me do it?
Both accounts are comcast emails

Yes, you can keep the old email address.  Using the service at the link I posted doesn't close the other account.  This explains the Comcast policy even if you were to cancel service -------------------

 

https://customer.xfinity.com/help-and-support/internet/using-email-only
See also---------------

https://www.xfinity.com/support/articles/email-activity

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