gabriel42's profile

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Sunday, February 9th, 2020 6:00 AM

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scanner cant find email app

want to scan to my email hp scanner says cant find email app and doesnt work with web based emails ??? 

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Gold Problem Solver

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5 years ago

Expert

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31.9K Messages

5 years ago


@gabriel42 wrote:

want to scan to my email hp scanner says cant find email app and doesnt work with web based emails ??? 


I can't guarantee this will help; hp has made so many changes to their scanning software in the last couple of years it's like they are crippling their product.

 

In webmail click on the gear icon and then on Settings. 

Under Mail in the right pane you should see Behavior.

Click on Ask for mailto link registration Register now

 

mailto.jpg

New Poster

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2 Messages

5 years ago

Thank you for your reply i dont think any ideas will work im tired of trying but ill give it one more shot the scanner is a hp envy 4500

Thanks again

Expert

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31.9K Messages

5 years ago


@gabriel42 wrote:

Thank you for your reply i dont think any ideas will work im tired of trying but ill give it one more shot the scanner is a hp envy 4500

Thanks again


Let me know if this helps.  It may not be for your specific 4500 but might lead you in the right direction.  Your other option is to post on the HP Support Forums.

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