Community Forum

saving email attachments

AnikaMagwood
New Poster

saving email attachments

I'm having trouble saving attachments. I click View and if I want to save it I right click, Save As, but it will only save the attachment as a Web Page. It won't save it as a Word document or .pdf file.  How can I save attachments as Word docs or .pdf files?  Thanks for your help.

BruceW
Gold Problem Solver

Re: saving email attachments

Assuming you are asking about the webmail site at https://connect.xfinity.com/, don't use right-click/save. While viewing the attachment you want to save, click the Download tool near the top-right corner of the window:

XcDlTool1.png