"Communications Error" blue screen...no email...

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@kennethfrantzen wrote:

Hi-I haven't been able to access email on my main computer since last night.

Only get "Communications Error" blue screen. 

Any suggestions?

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How are you trying to access it?  Do you have internet service?  Does any website work on your computer?

Can't get email through our xfinity home page. We can sign in but it eventually goes to a blue screen with the "Communications Error" message. The retry button doesn't work. 

We do get it through my husband's lap top computer and our cell phones. Still-it should work on all devices. I'll probably call-and we all know how that goes.

Thanks for your help.

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@kennethfrantzen wrote:

Restarted computer and got it back. Yay!

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Good troubleshooting!  If you're satisfied with your solution, you might mark the thread ANSWERED.