My wife responded to an email saying - Your XFINITY Mail Version is outdated ... Upgrade to Mail Version 12.9. (click on) Verify Here to avoid account closure. I think she may have installed a virus. Can anyone verify and help?
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It most likely is a scam. Comcast doesn't send messsages like that. To see if an email is legit, see here------------------
To report a phishing scam see here and scroll down to" Report Phishing Emails"---------
In the meantime run a complete scan of yor system with your A/V software to see if it finds anything.
Thanks, I copied to Spam folder, and sent the email to email@example.com, can't wait to see what damage was done. *** who punishes these bad guys? ***
Unfortunately, scammers are extremely difficult to track down. They change email accounts and addresses constantly. You should find this of interest on the subject----------
Here is more feed-back - This morning, 1 day after the Hack, we started getting calls from our Contact List, and all of them were being asked to HELP. Yes, they are now being Hacked. Next, I saw our Address Book is now Empty, and worst yet - our backup sets all have Empty Address Books. Yes, we had Backup set to Automatic. If we had changed Backup to Manual quickly enough, that would have allowed a Restore. So this Note is to - Warn others of Good precautions. Also, I had a copy of most of my email addresses in a document, so that will allow Rebuilding most of my Address Book. I will probably need to Change my Email address, and who knows what else. *** I Hate It, and don't want others to go thru this ***