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permanently delete comcast email address/account of deceased person

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permanently delete comcast email address/account of deceased person

My husband just died, and I want to delete his email address permanently.

We moved to an area where we can no longer get Xfinity, but we have kept our comcast email address/accounts 

How do I delete his address/account

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Expert

Re: permanently delete comcast email address/account of deceased person

Was he the primary  account holder for that user ID?  If so, you would need to call Comcast and ask for direction on this.  If he was a secondary account and you are the primary, you could delete it in the "My account" section.  Do you have the password for his account?  Also, since you are no longer a Comcast customer, after a while it will just go away if you don't sign into it for a set period of time.  See here----------------------

 

https://connect.xfinity.com/appsuite/apps/faq/index.html#moveComcast



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