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nothing happens when I click on a hyperlink in an email

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New Poster

Re: nothing happens when I click on a hyperlink in an email

This seems to work...hovering and right-click and choose "Open link  in new window". 

I'm only having this issue on my desktop (ASUS PC) not my iPad or iPhone, but still....what's up with THAT suddenly (mid-January 2019 onward)?!  

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New Poster

Re: nothing happens when I click on a hyperlink in an email

I took the advice of some others and checked my pop-up blocker and changed it and now my hyperlinks work again

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New Poster

Re: nothing happens when I click on a hyperlink in an email

Turns out, the pop up blocker turned on during an update. Thanks for all the help and suggestions. Trying to figure out how to stop this inquiry. I'm set.
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New Poster

Re: nothing happens when I click on a hyperlink in an email

email has links to other places. When I click on to open them I noticed that at the end of the link address something is adding on a nearly infinite number of alphabets and numbers so the link cannot open. However, if I right clink on the link and open it in a new window, it will open and the annoying additions are not there. Assume I've been invaded but cannot find info on this anomaly...Help!!!

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New Poster

Re: nothing happens when I click on a hyperlink in an email


@vislandale wrote:

7 - this just started 2 days ago.


 

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New Poster

Re: nothing happens when I click on a hyperlink in an email

@ links in email no longer opening

this worked great I was able to add Xfinity as an allowed website for pop ups!

 Thank you

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New Poster

Re: nothing happens when I click on a hyperlink in an email

Just forward to another email account say gmail and the link will work. 

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New Poster

Re: nothing happens when I click on a hyperlink in an email

Same here.  I just forward those emails to my gmail account and the link then works.  Easier than trying to solve xfinity's problems for them. 

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New Poster

Re: nothing happens when I click on a hyperlink in an email

The five step solution works.  Thank you for solving a frustrating problem. 

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Regular Contributor

Re: nothing happens when I click on a hyperlink in an email

On desktop, All you have to do is right-click the link and select open new incognito tab or window.

On phone, press the link til menu comes up and open in new incognito window.

Very little effort or time to do this. Plus it is way more secure than having all popups enabled all the time.

tired of less 4 more

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Frequent Visitor

Re: nothing happens when I click on a hyperlink in an email

oh Thanks so much!!  I wish I saw this before I just asked why none of my links or emails opened up! Haha!