New Poster
•
9 Messages
nothing happens when I click on a hyperlink in an email
This problem just started 2 days ago. Hyperlinks in email not responding. What is the fix?
New Poster
•
9 Messages
This problem just started 2 days ago. Hyperlinks in email not responding. What is the fix?
Accepted Solution
LP125
Frequent Visitor
•
6 Messages
6 years ago
***Validated Best Answer as of 02/25/19***
0
Latoque
Expert
•
29.7K Messages
6 years ago
If you hover your mouse pointer over the link, does it show as a "live" link? Try to right-click on it and in the menu you should see, choose how to open it. Does it work that way?
0
vislandale
New Poster
•
9 Messages
6 years ago
I can open them with three clicks, but what a pain! If I right click I select open in new window, then click on the new window. The direct one click to destination isn't functioning.
0
0
rightfooted
Expert
•
1.4K Messages
6 years ago
I haven't had any problems opening email links using both Firefox 65 and IE 11 on a Windows 10 computer. What are you using? Have you tried a different browser?
0
0
vislandale
New Poster
•
9 Messages
6 years ago
I figured out the alternative way to open, but I have NEVER hada problem clicking on a link in an email where it didnt work. As I mentioned I can right click select open in another window and then click the tab, but that's rediculous, especially when trying to look at FB posts.
0
0
vislandale
New Poster
•
9 Messages
6 years ago
7 - this just started 2 days ago.
0
0
LP125
Frequent Visitor
•
6 Messages
6 years ago
This has been an issue for me, too, for the past couple of days. Using Chrome browser. Just tried with Firefox and hyperlinks work correctly.
0
Latoque
Expert
•
29.7K Messages
6 years ago
Try clearing cache/history in Chrome. I'm using Chrome and links work just fine for me.
0
0
LP125
Frequent Visitor
•
6 Messages
6 years ago
Check your pop-up blocker. Make sure it's set to allow pop-ups from your email.
0
vislandale
New Poster
•
9 Messages
6 years ago
It was the pop up blocker which I NEVER engage, but I had a few updates recently and sometimes that has caused similar changes! I thank you!
0
vislandale
New Poster
•
9 Messages
6 years ago
I just did and re-booted. Unfortunately, not the issue. Thanks for trying.
0
0
vislandale
New Poster
•
9 Messages
6 years ago
Yes, Chrome user, and just the last few days, but I don't want toswitch to another browser.
0
0
CynR53
Frequent Visitor
•
13 Messages
6 years ago
same here, this is a pain to type in link address. Who changed it and why?
0
0
vislandale
New Poster
•
9 Messages
6 years ago
My guess is what happened to me happened to you. It occurred after a recent update. In my case the pop up blocker got turned on without my knowledge. Go to your setting for pop up blocker and turn it back off. Hoping it is that simple for you!
0
0
CynR53
Frequent Visitor
•
13 Messages
6 years ago
I don't even see such a setting in adblock plus.
0
0