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not recieving emails -need help

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Frequent Visitor

not recieving emails -need help

not recieving emails on my comcast.net email address again- need help

 

important emails from two sources that i know of, are not being recieved by me,

they were blocked a couple years ago by comcast and i went thru some 

process to get the senders unblocked, but it would seem that they deciced to block

them again...

assistance required,

thanks,

Official Employee

Re: not recieving emails -need help

@jbrianas I am sending you a PM with more information. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Frequent Visitor

Re: not recieving emails -need help

Hi, still having trouble with email being blocked,

i got one that went thru when you posted fix-- then all blocked again,

 

i will pm also,

thanks for the help

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Official Employee

Re: not recieving emails -need help

@jbrianas i've replied to your PM. There is no filtration/block on the Comcast side for the domain. The domain itself appears to be having issues with their sending server that is likely causing the issue. Further details in PM. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!