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not receiving any resetting password emails from nike and finishline

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Regular Visitor

not receiving any resetting password emails from nike and finishline

i tried to contact comcast service, representatives didn't help much at all, no filter rules no forwarding email. they can't figure it out.. tried to resetting my password in nike.com or finihsline.com. never got anything back from them. i have tried to contact nike and finishline, they said no issues from their end. i don't know what's going on with comcast email.. i read a lot of posts people is having same issues with resetting the password, but doesn't look like have solutions. 

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Expert

Re: not receiving any resetting password emails from nike and finishline

Call Comcast security and see if there is a blocking issue for those sender's domains--------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329



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Regular Visitor

Re: not receiving any resetting password emails from nike and finishline

I tried, no luck. They said they did not block or see any errors from their end
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Official Employee

Re: not receiving any resetting password emails from nike and finishline

@beckham7 I am sending you a PM with more details. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!