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not getting some emails

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not getting some emails

Hi.

 

I am not getting some of my emails people send.  Why is this?  not going into Spam.  have always gotten them before.

 

Thank you,

 

<<Edited for guideline violation - name>

Official Employee Digital Care

Re: not getting some emails

Hi @hudack123

 

Thank you for posting to the Xfinity Forums. We apologize for the experience you're having and can definitely understand why this would be concerning. I'd like to take a deeper look into this to help get it resolved.  How were you accessing the email when this problem occurred? 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employee Digital Care

Re: not getting some emails

hudack123, as we have not heard back from you in some time, I have closed this thread to further comments. I hope you were able to get your email figured out so you are getting your messages again, but if you still need assistance, please feel free to start a new thread. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!