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mouse not working in email body

fstuart24
Regular Visitor

mouse not working in email body

mouse cursor disapears in body of email

jav6joev
Bronze Problem Solver

Re: mouse not working in email body


@fstuart24 wrote:

mouse cursor disapears in body of email


What OS and browser are you using and on what device?

Joe V
(not a Comcast employee, just another paying customer)
fstuart24
Regular Visitor

Re: mouse not working in email body

chrome on a HP laptop wioth Win 10.

jav6joev
Bronze Problem Solver

Re: mouse not working in email body


@fstuart24 wrote:

chrome on a HP laptop wioth Win 10.


I happen to have an HP Desktop and Laptop, both running Win10.   Accessing the email website, https://connect.xfinity.com and opening emails, my mouse cursor works fine within the body of the emails.  My Desktop's Chrome is v83.0.4103.116 (Official Build)(64-bit) and my Laptop's Chrome is v80.0.3987.163 (Official Build)(32-bit).

Joe V
(not a Comcast employee, just another paying customer)