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1 Message
messages deleted are not being deleted in Xfinity e-mail account
messages deleted in Outlook are not being deleted off of Xfinity e-mail account. My settings are pop3/SMTP in order to utilize the colour coding of messages.
New Poster
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1 Message
messages deleted in Outlook are not being deleted off of Xfinity e-mail account. My settings are pop3/SMTP in order to utilize the colour coding of messages.
Latoque
Expert
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29.7K Messages
6 years ago
Do you have the option enabled in Outlook to keep a copy of the email on the server? See here---------
https://support.microsoft.com/en-us/help/2671941/leave-a-copy-of-the-message-on-the-server-is-missing-in-outlook
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BruceW
Gold Problem Solver
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26.7K Messages
6 years ago
You may also need to make sure that the https://connect.xfinity.com/ setting for (gear icon) / Settings / Mail /Advanced Settings / POP Settings for Other Apps is set to Delete.
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