I believe my email account has been hacked. I unknowingly fell for a phishing email from "Xfinity". I have changed my password. I am not receiving any emails. Have had several folks test email me and nothing comes through. My address book also has been deleted. What do I do now? Have checked email forwarding, was being forwarded to "bmknightiy". have unchecked forwarding but still nothing coming through.
@Bodog2 wrote:I believe my email account has been hacked. I unknowingly fell for a phishing email from "Xfinity". I have changed my password. I am not receiving any emails. Have had several folks test email me and nothing comes through. My address book also has been deleted. What do I do now? Have checked email forwarding, was being forwarded to "bmknightiy". have unchecked forwarding but still nothing coming through.
Most situations like this result from a weak password. This might be some help:
Hi there! I truly apologize for the delay, and I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.
Hi there! I truly apologize for the delay, and I'd be glad to ensure that this gets looked into further. Please click on my handle (ComcastRob) and send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help.