Regular Visitor
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3 Messages
links in email no longer opening
Links in xfinity email (Chrome Browser) are no longer opening, so no shopping sites, no facebook link, etc. Although this was presented previously, this just started yesterday (1/31/2019) for me.
Again
Expert
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30.4K Messages
5 years ago
Check out this message and see if the solution works for you.
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CoopGirl
New Poster
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2 Messages
5 years ago
As of a day or 2 ago, I am having the same problem! Not one hyperlink in my Comcast (only, as I have gmail accounts) emails will work. Since I use my Chromebook all the time, there is NO other browser. How is this not a Comcast problem?
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CoopGirl
New Poster
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2 Messages
5 years ago
Yes, turning off my pop-up blocker also fixed my problem with Comcast email hyperlinks not working. But, this is NOT the preferred way to work; it was working for more than 2.5 years and all of a sudden didn't. ??? I prefer to have the blocker on.
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rjndwn
Regular Visitor
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3 Messages
5 years ago
Try right clicking the hyperlinc, and open in new tab. That seems to be a temporary solution.
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Jeff-44
New Poster
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1 Message
5 years ago
Had the same problem. Removed Comcast from list of blocked pop up sites and it also worked.
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rjndwn
Regular Visitor
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3 Messages
5 years ago
Thanks Jeff. I added connect.xfinity.com to allow popups setting in Chrome, and now links work. That way, I can leave pop up blocker on for everything else that I want blocked.
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Hoffie_Naples
New Poster
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1 Message
5 years ago
Open the email then right click on the link. A dialogue box will open and you will have a choice that says "Open link in new tab." A little more complicated but it works.
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