New Poster
•
1 Message
iPhone Mail app: The mail server "imap.comcast.net" is not responding
Suddenly this week I am no longer able to receive my Comcast emails on my iPhone Mail app. I have verified the account settings, made certain the password was correct and no luck. I continue to get a message: The mail server "imap.comcast.net" is not not responding. I called customer support and spoke to 7 really unhelpful people who were mystified by the problem and got not resoultion. This has been working on my phone for years. Any ideas for a fix?
RE111
New Poster
•
1 Message
6 years ago
delete form Iphone andre-add - just worked for me
0
0
Tbry8051
New Poster
•
2 Messages
5 years ago
Go into Settings, Passwords and Accounts, and then select Comcast. Select your account under IMAP. Where it says Incoming Mail Server, enter your current password on the third line. Hit Done, and then open Outlook. Click on any folder, and it will update.
Good Luck 👍🏻
0
jobobham
Regular Visitor
•
3 Messages
5 years ago
Worked for me on iphone & ipad-but only after much fussing with both username & password and getting both verified. Why is Apple so touchy? Thanks!
0
0
nanawow
New Poster
•
2 Messages
5 years ago
Hi. I have the iphone trouble of all of a sudden not being able to get new e-mails. SO: I tried your solution and went through every step untill you said to go to OUTLOOK. I could not find anywhere on my iphone the word OUTLOOK . Please tell me, if you can, how I get to that. Thanks.
0
0
Tbry8051
New Poster
•
2 Messages
5 years ago
0
0
olympiclifter
New Poster
•
2 Messages
5 years ago
Went through all the steps and still did not work. Ready to flush Iphone 8 down the toilet!
0
0
mab1291
New Poster
•
1 Message
5 years ago
I reset password on computer and on web browser on phone (had to do separately!) but cannot get iPhone mail to work. I have tried to delete account and set up again, and get same error message
0
0
kiminmiami
New Poster
•
1 Message
5 years ago
Thank you!!!!! Thank you!!!! Thank you!!!
It's all fixed.
0
0
btesarz
New Poster
•
1 Message
5 years ago
I am having same issue. I have an Iphone 8. I occassionally would get the message about "imap.comast.net is not responding" but usually when I was in the car. This past Friday, May 1, I received the message again and now still no email on Monday! I tried adding my password under settings, I tried deleting and re-adding, I updated my software, rebooted, I even tried imap.email.comcast.net. Nothing works. If someone has another idea, please let me know!!!!
0
0
Founderman447
New Poster
•
1 Message
5 years ago
Its touch for sure but this is waht I noticed:
go into Settings on the iphone
Go to Passowrds & Accounts
Next select the Comcast email account this is under 'Accounts'
Next under INCOMING MAIL SERVICES: change the password
DO NOT HIT DONE
The very Next thing is you under OUTGOING MAIL SERVER:
The to under PRIMARY SERVER select smpt.comcast.net (this should be set to "on").
Under OUTGOING MAIL SERVER change the password here.
Then hit Done. this hsould take you back to the main page of this menu. Hit Done again.
It should verify with the blue check marks.
My theory, based on testing this a few times, is that when you change the paswword for the incoming mail server it still checks the outgoing server for the same password and fails but it does not show show this one the main page.
Hopefully this works for all.
0
Scarf1joinT
New Poster
•
1 Message
5 years ago
steves
0
0
QUICKCLICK
New Poster
•
1 Message
5 years ago
0
0