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how to remove microsoft page on my email

New Poster

how to remove microsoft page on my email

every time i open my email, microsoft page comes up.  I want to delete this and go back to the standard comcast email page with the drop down menu's etc.  how do I do this?

Expert

Re: how to remove microsoft page on my email

How are you accessing your email?  With only the webmail interface and a browser?  Are you clicking on the envelope icon that appears on the Xfinity homepage or something else?



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New Poster

Re: how to rreemove microsoft page on my email

how to re moved microsoft page on my email

Expert

Re: how to rreemove microsoft page on my email


@vboudry wrote:

how to re moved microsoft page on my email


You will need to provide a lot better information about what is going on with your email.  What Microsoft page are you talking about?  Exactly what are you doing in the email when this happens?



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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Expert

Re: how to rreemove microsoft page on my email


@Latoque wrote:

@vboudry wrote:

how to re moved microsoft page on my email


You will need to provide a lot better information about what is going on with your email.  What Microsoft page are you talking about?  Exactly what are you doing in the email when this happens?


@doldee @vboudry

What operating system are you using?  Windows 10?  Are you using Windows 10 Mail?  Or are you using Xfinity Connect webmail?

 

As Latoque said, we need a lot more information before we can help you.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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