how to 'add mail account'

[intheweb]

i am having trouble setting up an add a mail account in the mail tab section of xfinity.  I got an 'auto configuration failed'  do you want to configure your account manually. 

i tried to use these instructions to no avail

Email SettingsWhen your program asks you to set up your email, use these settings to connect your Comcast email: how do i fill out the account name?  how do i fill out 'your name'

• Incoming Mail Server Name: imap.comcast.net
• Incoming Mail Server Port Number: 993 with SSL ON
• If the Mail Client lets you select an authentication method, choose STARTTLS.
  • If Needed: 143 with SSL ON
• Outgoing Mail Server Name: smtp.comcast.net
• Outgoing Mail Server Port Number: 587 (SMTP)
  • If Needed: 465 (SMTPS)
• Encryption: TLS (use SSL if TLS isn't shown.)
• Authentication: Type in your Comcast username and password

[Again]

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@intheweb wrote:

i am having trouble setting up an add a mail account in the mail tab section of xfinity.  I got an 'auto configuration failed'  do you want to configure your account manually. 

i tried to use these instructions to no avail

Email SettingsWhen your program asks you to set up your email, use these settings to connect your Comcast email: how do i fill out the account name?  how do i fill out 'your name'

• Incoming Mail Server Name: imap.comcast.net
• Incoming Mail Server Port Number: 993 with SSL ON
• If the Mail Client lets you select an authentication method, choose STARTTLS.
  • If Needed: 143 with SSL ON
• Outgoing Mail Server Name: smtp.comcast.net
• Outgoing Mail Server Port Number: 587 (SMTP)
  • If Needed: 465 (SMTPS)
• Encryption: TLS (use SSL if TLS isn't shown.)
• Authentication: Type in your Comcast username and password

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In web mail are you trying to add an external email account like from Gmail, Yahoo, outlook.com?  Or an internal @comcast.net account?  Or are you trying to set up a desktop email client?

Account name is yourusername@comcast.net or some other email address and "your name" is your name.

[intheweb]

Thanks for your reply.  I setup a 2nd email user account address in my xfinity account and want to add that email address to the xfinity email section of the xfinity.com site.