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how to 'add mail account'

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Frequent Visitor

how to 'add mail account'

i am having trouble setting up an add a mail account in the mail tab section of xfinity.  I got an 'auto configuration failed'  do you want to configure your account manually. 

i tried to use these instructions to no avail

Email SettingsWhen your program asks you to set up your email, use these settings to connect your Comcast email: how do i fill out the account name?  how do i fill out 'your name'

  • Incoming Mail Server Name: imap.comcast.net
  • Incoming Mail Server Port Number: 993 with SSL ON
  • If the Mail Client lets you select an authentication method, choose STARTTLS.
    • If Needed: 143 with SSL ON
  • Outgoing Mail Server Name: smtp.comcast.net
  • Outgoing Mail Server Port Number: 587 (SMTP)
    • If Needed: 465 (SMTPS)
  • Encryption: TLS (use SSL if TLS isn't shown.)
  • Authentication: Type in your Comcast username and password

 

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Expert

Re: how to 'add mail account'


@intheweb wrote:

i am having trouble setting up an add a mail account in the mail tab section of xfinity.  I got an 'auto configuration failed'  do you want to configure your account manually. 

i tried to use these instructions to no avail

Email SettingsWhen your program asks you to set up your email, use these settings to connect your Comcast email: how do i fill out the account name?  how do i fill out 'your name'

  • Incoming Mail Server Name: imap.comcast.net
  • Incoming Mail Server Port Number: 993 with SSL ON
  • If the Mail Client lets you select an authentication method, choose STARTTLS.
    • If Needed: 143 with SSL ON
  • Outgoing Mail Server Name: smtp.comcast.net
  • Outgoing Mail Server Port Number: 587 (SMTP)
    • If Needed: 465 (SMTPS)
  • Encryption: TLS (use SSL if TLS isn't shown.)
  • Authentication: Type in your Comcast username and password

 


In web mail are you trying to add an external email account like from Gmail, Yahoo, outlook.com?  Or an internal @comcast.net account?  Or are you trying to set up a desktop email client?

 

Account name is yourusername@comcast.net or some other email address and "your name" is your name.


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Frequent Visitor

Re: how to 'add mail account'

Thanks for your reply.  I setup a 2nd email user account address in my xfinity account and want to add that email address to the xfinity email section of the xfinity.com site.