josieburns7's profile

Frequent Visitor

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9 Messages

Sunday, April 5th, 2020 6:00 PM

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getting a code

Each time I want to get on my Xfinity mail, I have to get a code to do so.  this just started a day or so ago.  Why is this happening?

 

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Accepted Solution

Official Employee

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1K Messages

5 years ago

@josieburns7 you have two-factor authentication enabled. When signing in, try checking the box that says "keep me signed in" and it should reduce the amount of times you have to enter the code. Additionally, you can try the Multi-Factor Authenticaiton, which would just send a notification to your smartphone on the app to hit "approve" or "deny" on the sign-in attempt. 

Frequent Visitor

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9 Messages

5 years ago

Why do I have to get a code each time I sign into xfinity, which might be 10 times a day.  Before I do that I have to put in a passcode.  This is getting so rediculous, I am almost wishing computors were never invented (Ijust kidding).

But it is getting very tiring and each time I have to wait and wait losing more and more time.

Frequent Visitor

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9 Messages

5 years ago

No, I go to Safari and go to Xfinity and it comes up.

Frequent Visitor

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9 Messages

5 years ago

 you are the only one that said anything.  Thank you.

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