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emails are disappearing

New Poster

emails are disappearing

My emails keep dissappearing. I cannot find anything in my inbox past two hours ago.  I also checked trash. How can I get my emails back? I have read many posts from customers who have similar issues. Please help. 

Gold Problem Solver

Re: emails are disappearing

Have you clicked on the gear on the far right and checked your email settings.

New Poster

Re: emails are disappearing

Yes I have but not sure what I am looking for?
Expert

Re: emails are disappearing

How are you accessing your email?  With only the webmail interface and a browser?  Or do you have the account enabled using a desktop client like Thunderbird or Outlook?  Or with the mail app on a mobile device?  If either of the latter, is it enabled using POP3?



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