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Start marking it as "Not Spam" when that happens. It may take a lot of markings and time to help "train" the spam filters. Putting a contact in your address book has no effect. The email software doesn't scan it for safe contacts.
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I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
