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email

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New Poster

email

I got an email saying my email settings are outdated and must switch to the new format within 24 hours or I will lose email access...is this a scam?

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Expert

Re: email


@tjkelly wrote:

I got an email saying my email settings are outdated and must switch to the new format within 24 hours or I will lose email access...is this a scam?


Yes. You can either ignore it or delete it [both] or report it.

 

If you don't see this logo by an opened email, it's probably not from Comcast.

Comcastcertified.JPG


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Gold Problem Solver

Re: email

For reference: see https://www.xfinity.com/support/articles/comcast-verified-email. Note that the logo is only present when you view your email in Comcast's Xfinity Connect webmail. If the logo is missing in webmail, the message is bogus.

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Official Employee

Re: email

That email is not from Comcast. Please mark the email as spam and you are then free to delete it. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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