dlmlsnell's profile

Regular Visitor

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4 Messages

Thursday, November 21st, 2019

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email

I gave my Comcast email to an individual, several emails have been sent to me but I am not receiving them.  I gave my gmail address with the same results, no email.  My mail box's are always full so I am receiving emails on both accunts.  Please advise.

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Expert

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29.7K Messages

6 years ago

How are you accessing your email?  Using only the Comcast webmail interface and your browser?  Or a desktop email client like Outlook or Thunderbird?  If you are not getting the emails how do you know your Inbox is "always full"?

Regular Visitor

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4 Messages

6 years ago

I access my Comcast mail through Xfinity. I access my Google email through Google

Expert

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29.7K Messages

6 years ago


@dlmlsnell wrote:

I access my Comcast mail through Xfinity. I access my Google email through Google


Then the only thing I can suggest is that you call Comcast security and see if there is a blocking issue for that sender's domain------------------

 

Comcast Customer Security Assurance-------------------

Normal business hours (6:00 am to 2:00 am EST, 7 days a week)

1 - 888-565-4329

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